Posted by Gary D. Robson
I’ve written a fair amount about book signings here on this blog, starting with my 14 book signing tips for authors, proceeding through 10 book signing tips for booksellers, and covering subjects like credit cards, ethics, funny questions, and my own stupid book signing mistakes. Today, though, after hosting a series of signings earlier in the month, I’d like to write an open letter to other authors from the perspective of a bookseller.
Sales sometimes stink
First of all, I wish I could predict how many people will be at your signing or talk, but I can’t. I’ve had some amazing authors in the store that only drew one or two people, and some unknown self-published authors that drew big crowds. Sometimes, the weather affects attendance. Sometimes, the promotion just didn’t get that viral “click” where everyone is telling everyone else about it. Sometimes, another business sets up an event at the same time. Some friends of one local author called everyone they knew when her first book came out and showed up with a big cake to celebrate. We sold 50 books at that event, for a self-published first-time author.
Low sales doesn’t mean your book sucks. It doesn’t mean there’s anything wrong with you. And it doesn’t necessarily mean the store didn’t promote the event. Sometimes, you just don’t catch a break.
Promotion on social media
I want to thank those of you who do your own promotion. It always makes me happy to see your blog or newsletter prominently featuring your visit to my bookstore. That helps both of us. A request, though: If I go to the trouble to set up a Facebook event for your signing and invite you to it, please click “Yes, I’m attending” and share the event on your own Facebook page.
Social media is additive. If my store has a few hundred fans/followers and you have a few hundred more, linking to each other’s updates doubles the exposure for both of us. I may have three times as many fans on Facebook as I do followers on Twitter, but it could be the other way around for you. Even if you are going to unfriend, unfollow, and disconnect after the event, let’s work together as much as we can before the event.
Also, keep in mind that in many cases you are more likely to get a prominent article in the paper than the bookstore is. Editors get tired of interviewing the same booksellers over and over, but when they get a call (or email or press release) from an author saying, “I am going to be in your town doing a signing at XYZ Books and I’m available for interviews,” that’s something different.
Be flexible on talks
Sometimes, an event is all about the talk. When a store books me into an amphitheater, I know I need to be prepared for a formal talk with a slide presentation. When signing in a store, however, realize that sometimes the talk simply won’t happen. If you get a “crowd” of three people, don’t just give up and declare there won’t be a talk. Instead, walk away from the slides and sit down with your fans. They’ll remember that one-on-one (or one-on-several) time with you and it will mean a lot more to them than the slide presentation would have meant anyway.
Yes, fans want good books. But you’d be amazed how often I hear, things like “Does Craig Johnson have any new books? He’s such a nice guy!” It matters.
I’ll swap you six books for a cigar and a stuffed bear
Finally, thank you for understanding why I don’t barter. If you spot some books or tea in my store that you like, it makes lots of sense for both of us to just swap some of your stuff for some of my stuff. But that throws off my accounting and recordkeeping. I really do need to write you a check for your books and then run your purchase through my point-of-sale system.
In fact, I’ve mentioned this in other posts, but it bears repeating: If you need to be paid that day for any books that you’ve brought to the signing, tell the store personnel up front. Otherwise you may end up at the end of the event looking for money when the only person who can sign a check has already left for the day.
Book signings are a collaborative effort between booksellers and authors. I’ve often said that indie bookstores have a symbiotic relationship with new and local authors. As an author, I know it’s the indie stores that got my books going; Barnes & Noble and Costco had no interest in an unknown. As the owner of an indie bookstore, I know that if the authors don’t support us, nobody will.